At JENSEN L, we are committed to ensuring a seamless and efficient shopping experience for all our customers. Our shipping policy is designed to provide you with clear information about how your orders will be processed and delivered.

Order Processing

Order Confirmation: Once your order is placed on our website, you will receive a confirmation email. This email will include details of your order, such as the items purchased, quantities, and shipping address.

Processing Time: We strive to process all orders within 3-5 business days. However, during peak seasons or promotional periods, processing times may be slightly longer. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Methods

We offer a variety of shipping methods to suit your needs and preferences. The shipping options available to you will depend on your delivery location and the items in your order.

Standard Shipping: This is our default shipping option, which typically takes 20-40 business days for delivery within specific region/country. 

Shipping Costs

Shipping costs will be calculated based on the weight and dimensions of your order, as well as the shipping method you choose. The shipping fees will be displayed during the checkout process before you complete your purchase. We strive to keep our shipping costs as competitive as possible while ensuring reliable delivery services.

Delivery Locations

We deliver to a wide range of locations, including domestic and international addresses. However, there may be some remote or restricted areas where delivery is not possible or may require additional arrangements. If your delivery address falls into such a category, we will notify you promptly and provide alternative options if available.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery on the courier’s website. If you have any issues or concerns regarding the tracking of your order, please contact our customer service team at  for assistance.

Delivery Timeframes

While we aim to deliver your order within the estimated timeframes, please note that delays may occur due to unforeseen circumstances such as severe weather conditions, customs clearance, or carrier issues. We will do our best to keep you informed of any significant delays and work with the courier to resolve the issue as quickly as possible.

Customs and Duties

For international shipments, customers are responsible for any customs duties, taxes, or fees that may be imposed by the destination country. These charges are not included in the shipping costs and are the responsibility of the recipient. We recommend checking with your local customs office to understand the potential costs and requirements for importing goods into your country.

Contact Us

If you have any questions or need further assistance regarding our shipping policy or the status of your order, please do not hesitate to contact our customer service team . We are here to help and ensure your shopping experience with JENSEN L is as smooth and satisfactory as possible.

Thank you for choosing JENSEN L. We look forward to serving you and providing you with high-quality women’s fashion products.

Best regards,